Story
Veeva
AstellasVeeva at Astellas: Clinical Records
Astellas, a health care organization in Japan, uses Veeva PromoMats from Veeva to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Clinicians and HIM work from the same Veeva PromoMats record for clinical records |
| Capability | Clinical records can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for clinical records |
Story
Astellas grew clinical records faster than the local tools around it. From Japan, health care teams still had to serve customers and internal partners who expected a straight answer. Clinicians and HIM were the ones stitching the picture together by hand.
Rolling out Veeva PromoMats put care delivery on Veeva. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. Astellas keeps the product in the path where work already happens, so clinicians and HIM do not context-switch into a graveyard system used only for audits.
The visible result is steadier care delivery. Clinical records is easier to inspect, and adjacent groups can join clinicians and HIM without a guided tour of someone's desktop.
