Story
Coupa
UniCreditUniCredit Modernizes Procurement with Coupa
UniCredit, a financials organization in Italy, uses Coupa Total Spend Management from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Cost | Coupa Total Spend Management is the governed place procurement and AP use for source to pay |
| Productivity | Handoffs in source to pay sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how source to pay actually runs |
Story
UniCredit is based in Italy and runs financials operations at a scale where procurement and payables cannot live in side channels. Procurement and AP were reconciling competing copies of the same work, which slowed source to pay and hid who owned the next step.
The company runs source to pay on Coupa, with Coupa Total Spend Management as the product procurement and AP actually open. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. For UniCredit, that means procurement and AP can open one workflow, see procurement and payables, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for procurement and payables.
