Story
monday.com
TSMCTSMC Brings Cross-team Delivery onto monday.com
TSMC, an information technology organization in Taiwan, uses monday dev from monday.com to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through monday dev |
| Capability | Project and operations leads work from the same monday dev record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Information Technology work at TSMC spans more than one site, even when headquarters sits in Taiwan. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
monday.com (monday dev) is what they standardized on. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. TSMC uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
