Story
Fiserv
TravelersTravelers Modernizes Financial Planning with Fiserv
Travelers, a financials organization in the United States, uses Fiserv Digital from Fiserv to support planning and forecasting for FP&A.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for financial planning |
| Capability | Planning and forecasting stays visible to adjacent teams through Fiserv Digital |
| Capability | FP&A work from the same Fiserv Digital record for financial planning |
Story
Travelers grew financial planning faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. FP&A were the ones stitching the picture together by hand.
Rolling out Fiserv Digital put planning and forecasting on Fiserv. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. Travelers keeps the product in the path where work already happens, so FP&A do not context-switch into a graveyard system used only for audits.
The visible result is steadier planning and forecasting. Financial planning is easier to inspect, and adjacent groups can join FP&A without a guided tour of someone's desktop.
