Story
Netskope
TotangoTotango Adopts Netskope for Identity Operations
Totango, an information technology organization in the United States, uses ZTNA from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through ZTNA |
| Capability | IAM and helpdesk work from the same ZTNA record for access control |
Story
Inside Totango, identity operations used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Totango uses ZTNA from Netskope as the working layer for access control. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Totango gets from Netskope is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.
