Story
Oracle
TotalEnergiesTotalEnergies Modernizes Order Management with Oracle
TotalEnergies, an energy organization in France, uses Oracle Cloud ERP from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Oracle Cloud ERP is the governed place order desk and finance use for order to cash |
| Capability | New joiners can see how order to cash actually runs |
Story
TotalEnergies is based in France and runs energy operations at a scale where order management cannot live in side channels. Order desk and finance were reconciling competing copies of the same work, which slowed order to cash and hid who owned the next step.
The company runs order to cash on Oracle, with Oracle Cloud ERP as the product order desk and finance actually open. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. For TotalEnergies, that means order desk and finance can open one workflow, see order management, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for order management.
