Story
Oracle
Tokyo Electric PowerTokyo Electric Power Extends NetSuite Across Order to Cash
Tokyo Electric Power, a utilities organization in Japan, uses NetSuite from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because order management has a clear owner |
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | NetSuite is the governed place order desk and finance use for order to cash |
Story
Inside Tokyo Electric Power, order to cash used to depend on whoever still had the latest file. That pattern is common in utilities groups working out of Japan. Order desk and finance needed a system that would still make sense after the original project team moved on.
Tokyo Electric Power uses NetSuite from Oracle as the working layer for order management. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Tokyo Electric Power gets from Oracle is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.
