Story
PTC
TeradyneTeradyne Runs Plant and Field Operations with PTC
Teradyne, an information technology organization in the United States, uses Kepware from PTC to support plant and field operations for operations engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Operations visibility can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for operations visibility |
| Capability | Plant and field operations stays visible to adjacent teams through Kepware |
Story
Teradyne grew operations visibility faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Operations engineers were the ones stitching the picture together by hand.
Rolling out Kepware put plant and field operations on PTC. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. Teradyne keeps the product in the path where work already happens, so operations engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier plant and field operations. Operations visibility is easier to inspect, and adjacent groups can join operations engineers without a guided tour of someone's desktop.
