Story
Tenable
LemtransTenable at Lemtrans: Access Control
Lemtrans, an information technology organization in the United States, uses Tenable OT from Tenable to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Tenable OT is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Lemtrans grew access control faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Tenable OT put identity operations on Tenable. Tenable provides exposure management software that helps organizations find and prioritize vulnerabilities across IT, cloud, and OT. Lemtrans keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.
