Story
OpenText@
Tata Consultancy Services
Tata Consultancy Services Modernizes Contract Routing with OpenText
Tata Consultancy Services, an information technology organization in India, uses OpenText Content Cloud from OpenText to support agreement management for legal and business owners.
Tata Consultancy Services asked for a cleaner operating picture of contract routing. OpenText is what they run.
“From India, information technology teams still had to serve customers and internal partners who expected a straight answer.”
“OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for contract routing |
| Capability | Agreement management stays visible to adjacent teams through OpenText Content Cloud |
| Capability | Legal and business owners work from the same OpenText Content Cloud record for contract routing |
Story
Tata Consultancy Services grew contract routing faster than the local tools around it. From India, information technology teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out OpenText Content Cloud put agreement management on OpenText. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. Tata Consultancy Services keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
