Story
Synack Uses Falcon Complete for Access Control
Synack, an information technology organization in the United States, uses Falcon Complete from CrowdStrike to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | IAM and helpdesk work from the same Falcon Complete record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Inside Synack, identity operations used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Synack uses Falcon Complete from CrowdStrike as the working layer for access control. CrowdStrike is a cloud-native cybersecurity platform focused on endpoint detection, identity protection, and managed threat hunting. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Synack gets from CrowdStrike is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.