Story
Veeva
Sutter HealthSutter Health Extends Veeva Quality Across Care Delivery
Sutter Health, a health care organization in the United States, uses Veeva Quality from Veeva to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Care delivery stays visible to adjacent teams through Veeva Quality |
| Capability | Clinicians and HIM work from the same Veeva Quality record for clinical records |
| Capability | Clinical records can be reviewed without waiting on a personal export |
Story
Inside Sutter Health, care delivery used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Clinicians and HIM needed a system that would still make sense after the original project team moved on.
Sutter Health uses Veeva Quality from Veeva as the working layer for clinical records. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. The practical change is simple: care delivery has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Sutter Health gets from Veeva is a durable place to run care delivery and a way for clinicians and HIM to see the same clinical records at the same time.
