Story
Supercell Extends Security Monitoring Across Incident Response
Supercell, a communication services organization in Finland, uses Security Monitoring from Datadog to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Incident response stays visible to adjacent teams through Security Monitoring |
| Risk and compliance | On-call engineers work from the same Security Monitoring record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
Story
Inside Supercell, incident response used to depend on whoever still had the latest file. That pattern is common in communication services groups working out of Finland. On-call engineers needed a system that would still make sense after the original project team moved on.
Supercell uses Security Monitoring from Datadog as the working layer for log investigation. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. The practical change is simple: incident response has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Supercell gets from Datadog is a durable place to run incident response and a way for on-call engineers to see the same log investigation at the same time.