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Atlassian
StripeStripe Uses Jira Service Management for Distributed Meetings
Stripe, a financials organization in the United States, uses Jira Service Management from Atlassian to support hybrid collaboration for employees and partners.
Stripe standardized distributed meetings on Atlassian instead of keeping parallel copies.
“Employees and partners needed a system that would still make sense after the original project team moved on.”
“Stripe uses Jira Service Management from Atlassian as the working layer for distributed meetings.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Jira Service Management is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Inside Stripe, hybrid collaboration used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Employees and partners needed a system that would still make sense after the original project team moved on.
Stripe uses Jira Service Management from Atlassian as the working layer for distributed meetings. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. The practical change is simple: hybrid collaboration has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Stripe gets from Atlassian is a durable place to run hybrid collaboration and a way for employees and partners to see the same distributed meetings at the same time.
