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Guidewire@Starling Bank

Starling Bank Runs Banking Operations with Guidewire

Starling Bank, a financials organization in the United Kingdom, uses Guidewire Cloud from Guidewire to support banking operations for operations and product.

In the United Kingdom, Starling Bank relies on Guidewire for banking operations.

“From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer.”
“Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
CapabilityCore processing can be reviewed without waiting on a personal export
CapabilityNamed workflow replaces ad hoc routing for core processing
CapabilityBanking operations stays visible to adjacent teams through Guidewire Cloud

Story

Starling Bank grew core processing faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. Operations and product were the ones stitching the picture together by hand.

Rolling out Guidewire Cloud put banking operations on Guidewire. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. Starling Bank keeps the product in the path where work already happens, so operations and product do not context-switch into a graveyard system used only for audits.

The visible result is steadier banking operations. Core processing is easier to inspect, and adjacent groups can join operations and product without a guided tour of someone's desktop.

Value Graph

Starling Bank uses Guidewire, Sage, Smartsheet, Cartesia, Anaplan, SS&C, Twilio, Dynatrace, ServiceNow, Fiserv, New Relic. Shared with ABN AMRO, Adyen, Afterpay, Airwallex, Allstate. Industry: Financials. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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