Story
Starling Bank Extends Geneva Across Insurance Operations
Starling Bank, a financials organization in the United Kingdom, uses Geneva from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Policy and claims can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through Geneva |
Story
Starling Bank did not need another dashboard that nobody opened. It needed insurance operations to move. In the United Kingdom, underwriters and claims handlers already knew where policy and claims went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Geneva from SS&C is now in that path. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. The company treats it as production tooling for insurance operations, which is why underwriters and claims handlers live in it rather than exporting from it once a quarter.
Starling Bank can show how policy and claims is handled today. That is the value: a repeatable way to run insurance operations on software the rest of the industry already recognizes.