Story
Datadog@
Skidmore Owings and Merrill
Skidmore Owings and Merrill Brings Application Health onto Datadog
Skidmore Owings and Merrill, an industrials organization in the United States, uses Log Management from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Production support stays visible to adjacent teams through Log Management |
| Capability | SREs and developers work from the same Log Management record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
Story
Industrials work at Skidmore Owings and Merrill spans more than one site, even when headquarters sits in the United States. Application health was splitting across regional habits. SREs and developers asked for a shared way to run production support without freezing local judgment.
Datadog (Log Management) is what they standardized on. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. Skidmore Owings and Merrill uses it as the system of record for application health, with SREs and developers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
