Story
BMC
SkechersSkechers Modernizes Repetitive Desktop Work with BMC
Skechers, a consumer discretionary organization in the United States, uses BMC Helix from BMC to support back-office automation for operations analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in back-office automation sit in a shared queue instead of a mailbox trail |
| Risk and compliance | BMC Helix is the governed place operations analysts use for back-office automation |
| Capability | New joiners can see how back-office automation actually runs |
Story
Skechers is based in the United States and runs consumer discretionary operations at a scale where repetitive desktop work cannot live in side channels. Operations analysts were reconciling competing copies of the same work, which slowed back-office automation and hid who owned the next step.
The company runs back-office automation on BMC, with BMC Helix as the product operations analysts actually open. BMC provides IT service management, operations, and workflow automation software, including Helix and Control-M. For Skechers, that means operations analysts can open one workflow, see repetitive desktop work, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for repetitive desktop work.
