Story
Sinch Runs Digital Commerce with PayPal
Sinch, an information technology organization in Sweden, uses Honey from PayPal to support digital commerce for ecommerce and payments teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because online checkout has a clear owner |
| Productivity | Handoffs in digital commerce sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Honey is the governed place ecommerce and payments teams use for digital commerce |
Story
Sinch did not need another dashboard that nobody opened. It needed digital commerce to move. In Sweden, ecommerce and payments teams already knew where online checkout went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Honey from PayPal is now in that path. PayPal offers digital payments, checkout, and merchant services used by consumers and businesses to send and receive money online. The company treats it as production tooling for digital commerce, which is why ecommerce and payments teams live in it rather than exporting from it once a quarter.
Sinch can show how online checkout is handled today. That is the value: a repeatable way to run digital commerce on software the rest of the industry already recognizes.