Story
Shopify
Louis DreyfusShopify Supports Omnichannel Retail at Louis Dreyfus
Louis Dreyfus, a consumer staples organization in the Netherlands, uses Shopify Plus from Shopify to support omnichannel retail for merchandising and digital.
Teams at Louis Dreyfus moved storefront operations onto Shopify after local tools started to collide.
“From the Netherlands, consumer staples teams still had to serve customers and internal partners who expected a straight answer.”
“Shopify is a commerce platform that lets brands run online stores, checkout, and omnichannel retail on a shared stack.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because storefront operations has a clear owner |
| Productivity | Handoffs in omnichannel retail sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Shopify Plus is the governed place merchandising and digital use for omnichannel retail |
Story
Louis Dreyfus grew storefront operations faster than the local tools around it. From the Netherlands, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Merchandising and digital were the ones stitching the picture together by hand.
Rolling out Shopify Plus put omnichannel retail on Shopify. Shopify is a commerce platform that lets brands run online stores, checkout, and omnichannel retail on a shared stack. Louis Dreyfus keeps the product in the path where work already happens, so merchandising and digital do not context-switch into a graveyard system used only for audits.
The visible result is steadier omnichannel retail. Storefront operations is easier to inspect, and adjacent groups can join merchandising and digital without a guided tour of someone's desktop.
