Story
Snowflake
ServiceNowServiceNow Modernizes Data Sharing with Snowflake
ServiceNow, an information technology organization in the United States, uses Snowflake Data Cloud from Snowflake to support partner data exchange for data platform and lines of business.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because secure data sharing has a clear owner |
| Productivity | Handoffs in partner data exchange sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how partner data exchange actually runs |
Story
ServiceNow grew secure data sharing faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Data platform and lines of business were the ones stitching the picture together by hand.
Rolling out Snowflake Data Cloud put partner data exchange on Snowflake. Snowflake is a cloud data platform that separates storage and compute so organizations can share, analyze, and govern data across clouds. ServiceNow keeps the product in the path where work already happens, so data platform and lines of business do not context-switch into a graveyard system used only for audits.
The visible result is steadier partner data exchange. Secure data sharing is easier to inspect, and adjacent groups can join data platform and lines of business without a guided tour of someone's desktop.
