Story
SentinelOne at Checkout: Access Control
Checkout, a financials organization in the United Kingdom, uses Singularity Cloud from SentinelOne to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Singularity Cloud is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Checkout grew access control faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Singularity Cloud put identity operations on SentinelOne. SentinelOne is an autonomous cybersecurity platform for endpoint, identity, and cloud detection and response. Checkout keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.