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Story

Guidewire@SEB

SEB Brings Core Processing onto Guidewire

SEB, a financials organization in Sweden, uses PolicyCenter from Guidewire to support banking operations for operations and product.

Value results

CategoryValue result
ProductivityFewer stalled items because core processing has a clear owner
Risk and compliancePolicyCenter is the governed place operations and product use for banking operations
CapabilityNew joiners can see how banking operations actually runs

Story

Inside SEB, banking operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of Sweden. Operations and product needed a system that would still make sense after the original project team moved on.

SEB uses PolicyCenter from Guidewire as the working layer for core processing. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. The practical change is simple: banking operations has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What SEB gets from Guidewire is a durable place to run banking operations and a way for operations and product to see the same core processing at the same time.

Relationship map

SEB uses Guidewire, GitLab, Grafana Labs, MongoDB, Fiserv, PagerDuty, Adobe, Microsoft, Stripe, HubSpot, Temenos, PayPal, Wiz. Shared with ABN AMRO, Adyen, Afterpay, Airwallex, Allstate. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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