Story
Cartesia
SchaefflerSchaeffler Standardizes Task Agents on Cartesia
Schaeffler, a consumer discretionary organization in Germany, uses Ink from Cartesia to support operations automation for ops and platform teams.
Value results
| Category | Value result |
|---|---|
| Capability | Operations automation stays visible to adjacent teams through Ink |
| Capability | Ops and platform teams work from the same Ink record for task agents |
| Capability | Task agents can be reviewed without waiting on a personal export |
Story
Schaeffler is based in Germany and runs consumer discretionary operations at a scale where task agents cannot live in side channels. Ops and platform teams were reconciling competing copies of the same work, which slowed operations automation and hid who owned the next step.
The company runs operations automation on Cartesia, with Ink as the product ops and platform teams actually open. Cartesia develops real-time voice AI, including Sonic text-to-speech and Ink speech-to-text, for conversational products and agents. For Schaeffler, that means ops and platform teams can open one workflow, see task agents, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for task agents.
