Story
ADP
SantanderSantander Uses ADP Payroll for Employee Records
Santander, a financials organization in Spain, uses ADP Payroll from ADP to support HR operations for HR and managers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in HR operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | ADP Payroll is the governed place HR and managers use for HR operations |
| Capability | New joiners can see how HR operations actually runs |
Story
Inside Santander, HR operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of Spain. HR and managers needed a system that would still make sense after the original project team moved on.
Santander uses ADP Payroll from ADP as the working layer for employee records. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. The practical change is simple: HR operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Santander gets from ADP is a durable place to run HR operations and a way for HR and managers to see the same employee records at the same time.
