Story
monday.com
SalesloftSalesloft Standardizes Cross-team Delivery on monday.com
Salesloft, an information technology organization in the United States, uses monday CRM from monday.com to support program management for project and operations leads.
Information Technology teams at Salesloft treat monday.com as the working layer for program management.
“Information Technology work at Salesloft spans more than one site, even when headquarters sits in the United States.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through monday CRM |
Story
Information Technology work at Salesloft spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
monday.com (monday CRM) is what they standardized on. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. Salesloft uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
