Story
Sage
TwilioSage Supports Record to Report at Twilio
Twilio, an information technology organization in the United States, uses Sage Intacct from Sage to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Capability | Record to report stays visible to adjacent teams through Sage Intacct |
| Capability | Controllers and shared services work from the same Sage Intacct record for financial close |
| Capability | Financial close can be reviewed without waiting on a personal export |
Story
Twilio grew financial close faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Controllers and shared services were the ones stitching the picture together by hand.
Rolling out Sage Intacct put record to report on Sage. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. Twilio keeps the product in the path where work already happens, so controllers and shared services do not context-switch into a graveyard system used only for audits.
The visible result is steadier record to report. Financial close is easier to inspect, and adjacent groups can join controllers and shared services without a guided tour of someone's desktop.
