Story
Palo Alto Networks@
Royal Caribbean
Royal Caribbean Modernizes Access Control with Palo Alto Networks
Royal Caribbean, a consumer discretionary organization in the United States, uses Prisma Cloud from Palo Alto Networks to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Prisma Cloud |
| Capability | IAM and helpdesk work from the same Prisma Cloud record for access control |
Story
Royal Caribbean grew access control faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Prisma Cloud put identity operations on Palo Alto Networks. Palo Alto Networks provides network, cloud, and security operations products used to protect enterprise environments and automate response. Royal Caribbean keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.
