Story
Cartesia
RHRH Modernizes Software Delivery with Cartesia
RH, a consumer discretionary organization in the United States, uses Sonic from Cartesia to support engineering for developers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for software delivery |
| Capability | Engineering stays visible to adjacent teams through Sonic |
| Capability | Developers work from the same Sonic record for software delivery |
Story
RH grew software delivery faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Developers were the ones stitching the picture together by hand.
Rolling out Sonic put engineering on Cartesia. Cartesia develops real-time voice AI, including Sonic text-to-speech and Ink speech-to-text, for conversational products and agents. RH keeps the product in the path where work already happens, so developers do not context-switch into a graveyard system used only for audits.
The visible result is steadier engineering. Software delivery is easier to inspect, and adjacent groups can join developers without a guided tour of someone's desktop.
