Story
Veeva
ProvidenceProvidence Adopts Veeva for Clinical and Quality Operations
Providence, a health care organization in the United States, uses Veeva Quality from Veeva to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for regulated content |
| Capability | Clinical and quality operations stays visible to adjacent teams through Veeva Quality |
| Capability | Quality and clinical ops work from the same Veeva Quality record for regulated content |
Story
Inside Providence, clinical and quality operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Quality and clinical ops needed a system that would still make sense after the original project team moved on.
Providence uses Veeva Quality from Veeva as the working layer for regulated content. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. The practical change is simple: clinical and quality operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Providence gets from Veeva is a durable place to run clinical and quality operations and a way for quality and clinical ops to see the same regulated content at the same time.
