Story
Palantir
PPLPPL Uses Gotham for Event Streams
PPL, a utilities organization in the United States, uses Gotham from Palantir to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because event streams has a clear owner |
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how real-time operations actually runs |
Story
Utilities work at PPL spans more than one site, even when headquarters sits in the United States. Event streams was splitting across regional habits. Platform engineers asked for a shared way to run real-time operations without freezing local judgment.
Palantir (Gotham) is what they standardized on. Palantir builds data operating systems and AI platforms used by governments and enterprises to integrate operational data and decision workflows. PPL uses it as the system of record for event streams, with platform engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
