Story
Microsoft
PipedrivePipedrive Standardizes Contract Routing on Microsoft
Pipedrive, an information technology organization in the United States, uses Power Platform from Microsoft to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Risk and compliance | Power Platform is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
Information Technology work at Pipedrive spans more than one site, even when headquarters sits in the United States. Contract routing was splitting across regional habits. Legal and business owners asked for a shared way to run agreement management without freezing local judgment.
Microsoft (Power Platform) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Pipedrive uses it as the system of record for contract routing, with legal and business owners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
