Story
Pendo Modernizes Payroll with Workday
Pendo, an information technology organization in the United States, uses Workday HCM from Workday to support pay operations for payroll teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because payroll processing has a clear owner |
| Productivity | Handoffs in pay operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how pay operations actually runs |
Story
Pendo grew payroll processing faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Payroll teams were the ones stitching the picture together by hand.
Rolling out Workday HCM put pay operations on Workday. Workday delivers cloud human capital management and financials used to run core HR, payroll, planning, and accounting on one system. Pendo keeps the product in the path where work already happens, so payroll teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier pay operations. Payroll processing is easier to inspect, and adjacent groups can join payroll teams without a guided tour of someone's desktop.