Story
Microsoft Azure
PendoPendo Brings Model Serving onto Microsoft Azure
Pendo, an information technology organization in the United States, uses Microsoft Fabric from Microsoft Azure to support applied AI delivery for ML and product teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because model serving has a clear owner |
| Risk and compliance | Microsoft Fabric is the governed place ML and product teams use for applied AI delivery |
| Capability | New joiners can see how applied AI delivery actually runs |
Story
Inside Pendo, applied AI delivery used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. ML and product teams needed a system that would still make sense after the original project team moved on.
Pendo uses Microsoft Fabric from Microsoft Azure as the working layer for model serving. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. The practical change is simple: applied AI delivery has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Pendo gets from Microsoft Azure is a durable place to run applied AI delivery and a way for ML and product teams to see the same model serving at the same time.
