Story
Palo Alto Networks@
Xcel Energy
Palo Alto Networks at Xcel Energy: Email Threats
Xcel Energy, a utilities organization in the United States, uses Cortex XSOAR from Palo Alto Networks to support email security for security and messaging teams.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Security and messaging teams work from the same Cortex XSOAR record for inbound threat mail |
| Capability | Inbound threat mail can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for inbound threat mail |
Story
Xcel Energy grew inbound threat mail faster than the local tools around it. From the United States, utilities teams still had to serve customers and internal partners who expected a straight answer. Security and messaging teams were the ones stitching the picture together by hand.
Rolling out Cortex XSOAR put email security on Palo Alto Networks. Palo Alto Networks provides network, cloud, and security operations products used to protect enterprise environments and automate response. Xcel Energy keeps the product in the path where work already happens, so security and messaging teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier email security. Inbound threat mail is easier to inspect, and adjacent groups can join security and messaging teams without a guided tour of someone's desktop.
