Story
Palantir
IAGPalantir at IAG: Event Streams
IAG, an industrials organization in the United Kingdom, uses Ontology from Palantir to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Ontology is the governed place platform engineers use for real-time operations |
| Capability | New joiners can see how real-time operations actually runs |
Story
IAG grew event streams faster than the local tools around it. From the United Kingdom, industrials teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out Ontology put real-time operations on Palantir. Palantir builds data operating systems and AI platforms used by governments and enterprises to integrate operational data and decision workflows. IAG keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.
