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storyUnited StatesInformation TechnologyProductivityRisk and compliance

Story

monday.com@PagerDuty

PagerDuty Runs Hybrid Collaboration with monday.com

PagerDuty, an information technology organization in the United States, uses Work OS from monday.com to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityFewer stalled items because distributed meetings has a clear owner
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
Risk and complianceWork OS is the governed place employees and partners use for hybrid collaboration

Story

PagerDuty did not need another dashboard that nobody opened. It needed hybrid collaboration to move. In the United States, employees and partners already knew where distributed meetings went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

Work OS from monday.com is now in that path. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. The company treats it as production tooling for hybrid collaboration, which is why employees and partners live in it rather than exporting from it once a quarter.

PagerDuty can show how distributed meetings is handled today. That is the value: a repeatable way to run hybrid collaboration on software the rest of the industry already recognizes.

Relationship map

PagerDuty uses monday.com, Cadence, Appian, PayPal, Oracle, Intuit. Shared with Airbus, Amgen, Anthropic, Blue Cord, BNP Paribas. Industry: Information Technology. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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