Story
monday.com
PagerDutyPagerDuty Runs Hybrid Collaboration with monday.com
PagerDuty, an information technology organization in the United States, uses Work OS from monday.com to support hybrid collaboration for employees and partners.
A Work OS rollout at PagerDuty took hybrid collaboration out of inboxes and into a named queue.
“In the United States, employees and partners already knew where distributed meetings went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Work OS is the governed place employees and partners use for hybrid collaboration |
Story
PagerDuty did not need another dashboard that nobody opened. It needed hybrid collaboration to move. In the United States, employees and partners already knew where distributed meetings went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Work OS from monday.com is now in that path. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. The company treats it as production tooling for hybrid collaboration, which is why employees and partners live in it rather than exporting from it once a quarter.
PagerDuty can show how distributed meetings is handled today. That is the value: a repeatable way to run hybrid collaboration on software the rest of the industry already recognizes.
