Story
PagerDuty Modernizes Financial Close with Oracle
PagerDuty, an information technology organization in the United States, uses Oracle Cloud ERP from Oracle to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how record to report actually runs |
Story
PagerDuty grew financial close faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Controllers and shared services were the ones stitching the picture together by hand.
Rolling out Oracle Cloud ERP put record to report on Oracle. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. PagerDuty keeps the product in the path where work already happens, so controllers and shared services do not context-switch into a graveyard system used only for audits.
The visible result is steadier record to report. Financial close is easier to inspect, and adjacent groups can join controllers and shared services without a guided tour of someone's desktop.