Story
Zoom
Orca SecurityOrca Security Modernizes Contract Routing with Zoom
Orca Security, an information technology organization in Israel, uses Zoom Meetings from Zoom to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how agreement management actually runs |
Story
Orca Security grew contract routing faster than the local tools around it. From Israel, information technology teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out Zoom Meetings put agreement management on Zoom. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. Orca Security keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
