Story
OpenText
RichemontOpenText Supports Agreement Management at Richemont
Richemont, a consumer discretionary organization in Switzerland, uses OpenText Content Cloud from OpenText to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | OpenText Content Cloud is the governed place legal and business owners use for agreement management |
Story
Richemont grew contract routing faster than the local tools around it. From Switzerland, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out OpenText Content Cloud put agreement management on OpenText. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. Richemont keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
