Story
OpenText
Global PaymentsOpenText at Global Payments: Distributed Meetings
Global Payments, a financials organization in the United States, uses Experience Cloud from OpenText to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Global Payments did not need another dashboard that nobody opened. It needed hybrid collaboration to move. In the United States, employees and partners already knew where distributed meetings went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Experience Cloud from OpenText is now in that path. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. The company treats it as production tooling for hybrid collaboration, which is why employees and partners live in it rather than exporting from it once a quarter.
Global Payments can show how distributed meetings is handled today. That is the value: a repeatable way to run hybrid collaboration on software the rest of the industry already recognizes.
