Story
CrowdStrike
NRG EnergyNRG Energy Adopts CrowdStrike for Remote Access
NRG Energy, a utilities organization in the United States, uses Charlotte AI from CrowdStrike to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because private application access has a clear owner |
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how remote access actually runs |
Story
Inside NRG Energy, remote access used to depend on whoever still had the latest file. That pattern is common in utilities groups working out of the United States. Network and IT needed a system that would still make sense after the original project team moved on.
NRG Energy uses Charlotte AI from CrowdStrike as the working layer for private application access. CrowdStrike is a cloud-native cybersecurity platform focused on endpoint detection, identity protection, and managed threat hunting. The practical change is simple: remote access has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What NRG Energy gets from CrowdStrike is a durable place to run remote access and a way for network and IT to see the same private application access at the same time.
