Story
Netskope
United UtilitiesNetskope at United Utilities: Endpoint Detection
United Utilities, a utilities organization in the United Kingdom, uses Netskope Copilot from Netskope to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Netskope Copilot is the governed place SOC analysts use for security operations |
| Risk and compliance | New joiners can see how security operations actually runs |
Story
United Utilities grew endpoint detection faster than the local tools around it. From the United Kingdom, utilities teams still had to serve customers and internal partners who expected a straight answer. SOC analysts were the ones stitching the picture together by hand.
Rolling out Netskope Copilot put security operations on Netskope. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. United Utilities keeps the product in the path where work already happens, so SOC analysts do not context-switch into a graveyard system used only for audits.
The visible result is steadier security operations. Endpoint detection is easier to inspect, and adjacent groups can join SOC analysts without a guided tour of someone's desktop.
