Story
Microsoft Azure
NetflixNetflix Standardizes Cross-team Delivery on Microsoft
Netflix, a communication services organization in the United States, uses Power Platform from Microsoft to support program management for project and operations leads.
Communication Services teams at Netflix treat Microsoft as the working layer for program management.
“Communication Services work at Netflix spans more than one site, even when headquarters sits in the United States.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Power Platform |
Story
Communication Services work at Netflix spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Microsoft (Power Platform) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Netflix uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
