Story
Elastic
NetflixNetflix Modernizes Application Health with Elastic
Netflix, a communication services organization in the United States, uses Elasticsearch from Elastic to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for application health |
| Capability | Production support stays visible to adjacent teams through Elasticsearch |
| Capability | SREs and developers work from the same Elasticsearch record for application health |
Story
Netflix grew application health faster than the local tools around it. From the United States, communication services teams still had to serve customers and internal partners who expected a straight answer. SREs and developers were the ones stitching the picture together by hand.
Rolling out Elasticsearch put production support on Elastic. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. Netflix keeps the product in the path where work already happens, so SREs and developers do not context-switch into a graveyard system used only for audits.
The visible result is steadier production support. Application health is easier to inspect, and adjacent groups can join SREs and developers without a guided tour of someone's desktop.
