Story
Zscaler
NeptuneNeptune Brings Access Control onto Zscaler
Neptune, an information technology organization in Poland, uses Zscaler Digital Experience from Zscaler to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Identity operations stays visible to adjacent teams through Zscaler Digital Experience |
| Capability | IAM and helpdesk work from the same Zscaler Digital Experience record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
Story
Information Technology work at Neptune spans more than one site, even when headquarters sits in Poland. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Zscaler (Zscaler Digital Experience) is what they standardized on. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. Neptune uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
