Story
Elastic
N26N26 Brings Log Investigation onto Elastic
N26, a financials organization in Germany, uses Elastic Security from Elastic to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because log investigation has a clear owner |
| Productivity | Handoffs in incident response sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Elastic Security is the governed place on-call engineers use for incident response |
Story
Financials work at N26 spans more than one site, even when headquarters sits in Germany. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Elastic (Elastic Security) is what they standardized on. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. N26 uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
