Story
mParticle Adopts Akamai for Network Operations
mParticle, an information technology organization in the United States, uses Ion from Akamai to support network operations for network engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in network operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Ion is the governed place network engineers use for network operations |
| Capability | New joiners can see how network operations actually runs |
Story
mParticle did not need another dashboard that nobody opened. It needed network operations to move. In the United States, network engineers already knew where campus and branch networking went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Ion from Akamai is now in that path. Akamai operates a large edge platform for content delivery, application security, and microsegmentation. The company treats it as production tooling for network operations, which is why network engineers live in it rather than exporting from it once a quarter.
mParticle can show how campus and branch networking is handled today. That is the value: a repeatable way to run network operations on software the rest of the industry already recognizes.