Story
Canva
MidjourneyMidjourney Runs Research and Listening with Canva
Midjourney, an information technology organization in the United States, uses Canva Presentations from Canva to support research and listening for CX and people teams.
Value results
| Category | Value result |
|---|---|
| Capability | Research and listening stays visible to adjacent teams through Canva Presentations |
| Capability | CX and people teams work from the same Canva Presentations record for experience feedback |
| Capability | Experience feedback can be reviewed without waiting on a personal export |
Story
Midjourney did not need another dashboard that nobody opened. It needed research and listening to move. In the United States, CX and people teams already knew where experience feedback went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Canva Presentations from Canva is now in that path. Canva is a visual communication platform that lets teams design presentations, social assets, and documents from shared brand kits. The company treats it as production tooling for research and listening, which is why CX and people teams live in it rather than exporting from it once a quarter.
Midjourney can show how experience feedback is handled today. That is the value: a repeatable way to run research and listening on software the rest of the industry already recognizes.
