Story
Microsoft
SonyMicrosoft Supports Hybrid Collaboration at Sony
Sony, a consumer discretionary organization in Japan, uses Microsoft 365 from Microsoft to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Microsoft 365 is the governed place employees and partners use for hybrid collaboration |
Story
Sony grew distributed meetings faster than the local tools around it. From Japan, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.
Rolling out Microsoft 365 put hybrid collaboration on Microsoft. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Sony keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.
The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.
